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Writer's pictureJagjeet Singh

Backup Management Support Services

Updated: Nov 17, 2022

The existence of backups is crucial to the success of your business. Your company has access to valuable and perhaps dangerous information that must be guarded constantly. Human error or a malicious attack that results in data loss can seriously impact corporate operations and leave a lasting mark on a company's reputation. That’s why, it is crucial to perform regular data backups in order to lessen data loss and system downtime.


Even if you regularly back up your data, that doesn't guarantee its safety. It has been found through research that half of all data restore attempts fail and that sixty percent of all backups contain errors. To guarantee your organisation is ready for a recovery or restore, you must consistently check on and maintain your backups.


Don't worry, we'll handle everything, from keeping an eye on the partner's portal to keeping tabs on backup jobs through the RMM tool or backup software's portal and fixing any problems that arise.


We here at Stardawn IT provides end-to-end remote monitoring and management of critical data and server backups. Veeam, Shadowprotect from StorageCraft, Datto, and Acronics are just some of the backup tools that Stardawn IT is quite familiar with. Using Remote Monitoring and Management (RMM) solutions like Connectwise Automate (formerly known as Labtech), Kaseya, and others, Stardawn IT has established best practices for managing and monitoring backups for dozens or even hundreds of servers. Along with monitoring and managing backups, Stardawn IT has extensive experience in a wide variety of value-added services for IT managed service providers (MSP)


  • Assistance with managing off-site backups and archives.

  • Implement your backup and recovery plan into practise on computers.

  • Setting up the source and destination hardware.

  • Data verification and Implementing in place mock recovery tests.

  • Setup of backup failure alerts in PSA tools like Connectwise Manage, Autotask etc.

  • Manually verifying every backup's proper reporting to the installed remote management (RMM) tools at predetermined intervals


Our backup support services are scheduled to match with the MSP's off-hours, providing the optimal window during which to perform any necessary upkeep. Our services are entirely trustworthy because they have been through multiple layers of security testing and are supported by signed security agreements with MSP companies.


Get in touch with us immediately to learn more about our backup services and the benefits of outsourcing your clients' backup administration to Stardawn IT.

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