NOC as a service for your MSP
Our all-in-one NOC service is designed to help businesses of all sizes achieve optimal network performance and reliability.
Our team of experienced and highly skilled IT professionals is dedicated to delivering the highest quality IT solutions to meet your unique business needs. Whether you're looking for help with your IT infrastructure, network management, or security, we've got you covered.
NOC
Services
While you monitor your business, we keep an eye on your systems.
The world in which we live is always on. Computer systems and applications must be always available in order to serve a worldwide workforce. Your clients depend on you as a managed service provider to look after their technology and guarantee system uptime and health. We realise that it's challenging to staff internally, even though you'd prefer to have your NOC keep an eye on them constantly.
​By proactively checking your client systems for important outages and issues, Stardawn IT offers NOC services for MSPs. Our 24-hour monitoring service can help with:
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Validation of Alerts generated from your RMM tool Important occurrences such device or site downtime, drive space issues, and critical service outages are first triaged Contact client’s Internet Service Providers (ISPs) to open trouble tickets Any urgent or important issues escalated to the MSP on-call staff. Open tickets on the MSP PSA (ticketing system) while performing Troubleshooting. Utilize the DRAC, iLo, or virtual server administration consoles to reset servers.
Why Choose Stardawn IT as your Managed NOC service provider
Stardawn IT is the premier provider of managed NOC services for businesses of all sizes. Our team of experienced engineers and technicians are dedicated to ensuring your network infrastructure is always up and running at peak performance.
With our NOC services, you can trust that your network is always in good hands. Our team of experts will proactively monitor your network 24/7, identifying and resolving any issues before they can cause downtime. This ensures that your business stays productive and profitable.
In addition to monitoring and troubleshooting, our team also provides proactive maintenance and optimization services to keep your network running at optimal speed and efficiency.
Our remote NOC services allow you to focus on your core business activities while we handle the technical details. This can save you time and money on hiring and training in-house IT staff.
If you're looking for a reliable, cost-effective solution for managing your network infrastructure, look no further than Stardawn IT.
Reduce IT costs
Your IT costs can be scaled to meet your needs, and you only pay for what you actually use. Whether that means adding or removing employees.
Trusted IT consultant
Your managed IT service provider will be able to oversee your complete IT plan and establish themselves as your trusted advisor through regular account management meetings.
Improved Effectiveness
Improved Effectiveness
Your IT requirements will be outsourced to a group of IT professionals, and your managed IT provider will deploy additional workers as needed for projects.
Minimal Initial Cost
You can reduce the initial costs of technology investment with the use of managed IT services. instead of paying hundreds of dollars up front for hardware and software.
Efficiency of scale
Your company's supporting infrastructure must expand along with it as it expands. With just a single conversation, you can scale your organisation up or down when you use a managed IT solution.
All-in-one NOC
Stardawn IT
We think MSPs should have a choice about the tools they employ.
Because they are essential to your business, our NOC team has always worked with your preferred tool stack. However, we now offer a new option for MSPs who don't have or don't want to operate their own RMM product.
Now that MSPs may use Stardawn’s RMM solution, management, monitoring, and support are streamlined as part of our One Stop NOC service.
Absolute IT SERVICES include
Network
Stardawn IT’s network management and monitoring services have become crucial to IT because cloud services depend on networks.
Service desk
Stardawn IT’s service desk strives to improve services continuously by maximising service efficiency, addressing issues, and providing 24/7 help.
Infrastructure
Stardawn IT’s Infrastructure division makes sure that your IT infrastructure is always optimised to support the dependable and highly accessible services that businesses require.
Endpoint Management
Client and server endpoints are maintained as a single estate, maximising uptime and worker productivity while assuring security and stability.
Applications
Stardawn IT provides both on-premises and software deployments, ensuring that applications are always optimised for the optimal user experience.
Managed Services
For customers who want to develop their IT service management, Stardawn IT offers cutting-edge management tools.
Absolute IT SERVICES include
Network
Stardawn IT’s network management and monitoring services have become crucial to IT because cloud services depend on networks.
Endpoint Management
Client and server endpoints are maintained as a single estate, maximising uptime and worker productivity while assuring security and stability.
Service desk
Stardawn IT’s service desk strives to improve services continuously by maximising service efficiency, addressing issues, and providing 24/7 help.
Applications
Stardawn IT provides both on-premises and software deployments, ensuring that applications are always optimised for the optimal user experience.
Infrastructure
Stardawn IT’s Infrastructure division makes sure that your IT infrastructure is always optimised to support the dependable and highly accessible services that businesses require.
Managed Services
For customers who want to develop their IT service management, Stardawn IT offers cutting-edge management tools.